DELTAPE TECHNOLOGIES PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore
a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made immediately after placing the order.
However, the cancellation request may not be entertained if the orders have been communicated to the
vendors/merchants and they have initiated the process of shipping them.
DELTAPE TECHNOLOGIES PRIVATE LIMITED does not accept cancellation requests for perishable items like
flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the
quality of product delivered is not good.
In case of receipt of damaged or defective items please report the same to our Customer Service
team. The request will, however, be entertained once the merchant has checked and determined the
same at his own end. This should be reported within 2 Days days of receipt of the products. In case
you feel that the product received is not as shown on the site or as per your expectations, you must
bring it to the notice of our customer service within 2 Days days of receiving the product. The
Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer
the issue to them. In case of any Refunds approved by the DELTAPE TECHNOLOGIES PRIVATE LIMITED,
it’ll take 3-5 Days days for the refund to be processed to the end customer.